FAQs
Rêve: Basic Information
In 2021 we upgraded our air circulation system in our Cycling Room with Big Ass Fans (no, seriously, that’s what they’re called!). Big Ass Fans pairs scientifically proven technologies with powerful airflow solutions. This results in a system that kills pathogens and creates more comfortable conditions throughout our space. UV-C light is a scientifically proven antimicrobial that has been used for over 70 years. By incorporating UV-C technology with our fans’ airflow, pathogens are moved through an antimicrobial zone where UV-C light destroys them. The Big Ass Fans Clean Air System UVGI (UV-C) Antimicrobial Technology kills 99.9% of viruses in the air in 20 minutes. Virus testing includes SARS-CoV-2 and PhiX174 bacteriophage.
We have also added an in-duct air purifier to our HVAC system called REME HALO. Based on an Environmental Group Study: REME HALO Inactivates SARS, CoV-2 by 99.9%. Environmental Group, Inc., a leading environmental design and manufacturing company, has released the results of a third party study that revealed REME HALO efficacy of 99.9% against the SARS, CoV-2 virus, commonly known as the coronavirus 2019 or COVID-19. REME HALO operates inside the chamber and the virus was reduced on contact, resulting in a 99.9% reduction of the virus within the simulated real world space.
What does “Rêve” mean?
The beauty of Rêve is that the name has multiple connotations. In French, Rêve means to dream. Rêve also sounds like “rev” which means acceleration. Rev is the prefix for revolutions which can be equated to the number of revolutions in a bike cycle. At Rêve we use all the meanings to create an environment that will motivate and inspire you.
What differentiates Rêve from Spinning® classes offered at gyms?
Rêve is a dedicated indoor cycling and yoga studio. We believe in creating a quality experience time after time. Our studio offers easy online registration and lots of parking. Not to mention the space has great acoustics, fabulous music, great atmospheric lighting, and the best instructors around. We can’t wait for you to come and enjoy a ride!
What should I bring to my first class?
Please bring a water bottle. We offer towels at this check-in desk; Open Water is available for $2. Sneakers and bike shoes with SPD clips are both options to use on our Stages bikes. We recommend wearing spandex and try to avoid wearing loose clothing that can get in the way of the ride.
Do I need bike shoes?
We do not rent spin shoes, however all of our bikes have sneaker cages in addition to SPD cleats for your bike shoes.
Do you have an app that I can download and use to book classes?
Yes! Our Rêve Cycling app is available on iTunes. You can view class schedules, purchase class packages, book classes, and automatically check in when you drive up!
Do I need to reserve a bike or can I just walk in?
Due to the limited number of bikes (39), we highly recommend that you sign up in advance. We honor all reservations up to one minute before class and then open bikes for walk-ins.
Is there a Waitlist?
Yes. If the class is full when you register online, you can be added to the waitlist. If an opening in the class occurs you will be immediately emailed. You must cancel if you are offered a spot off the waitlist and you do not plan to attend, or you will be charged. The waitlist feature closes 2 hours before class begins, if you have not received an email by then, you are not booked into the class…..BUT you are still on the waitlist should you choose to show up and take your chances on no-shows. When the class begins, empty bikes are given first to the people still on the waitlist that are present and then walk-ins.
What is Rêve’s cancellation policy?
We know life can be crazy so we offer a cancellation policy up to 12 hours before your class. If you don’t cancel 12 hours before the class you registered for begins you will be charged for that class. Our monthly unlimited passes will be charged a $10 late cancel/no show fee. If pass holders miss a class without cancelling within the regular cancellation time frame (12 hours before class), they'll now be charged a $10 fee. Everyone will be allowed 1 grace cancel a month, please email us at info@revecyclingstudio.com.
What is Rêve’s snow policy?
We never like to close our doors but we know Maine can get some bad weather. Please start checking our Instagram and Facebook page the night before or morning of for notifications. The morning of the class we will have the status of the studio displayed on the schedule page. You will also receive an email for all classes that you are signed up for if they get cancelled.
Is there parking at Rêve?
Yes! There is free parking available in various places surrounding our studio, including a free lot off of Coyle Street behind our studio. However, please note that we share this space with a few other small businesses and ask our riders to be respectful of parking etiquette. Please pay attention to signs!
Can I share my ride card? How to sign up a guest?
Yes, you can share your ride card with a guest or family member. Please select the reserve for a guest (entering their email address into the required box) when signing up your guest for class. You can sign up a guest for any class, even one you don’t attend. Please note, new client packages and monthly unlimited packages cannot be shared. Please don’t hesitate to email us at info@revecyclingstudio.com with any questions.
Gift Cards: How to give the gift of Rêve?
Gift cards can be purchased at the studio for a physical card or they can be purchased in the online store for an e-card.
Gift Cards: How to redeem them?
To redeem a gift card you can either do so on our app, website, or in studio. If you are redeeming on the app or the website, the first step is to login to your account and then enter your gift card number into the ‘redeem a gift card’ box in the ‘my cart’ section of the app or the ‘my account’ section of the website. Once the gift card has been applied to your account, you will need to make sure the the box ‘use your account balance’ under the personal information tab on your Rêve account is selected. Next you will need to select the item you’d like to purchase. At checkout please make sure your account balance from your gift card is being applied towards your purchase. Once the purchase has gone through, then you can select the class and bike you’d like to sign up for. Please don’t hesitate to email us at info@revecyclingstudio.com with any questions.
Who took the photographs of the studio?
We were lucky enough to have worked with lots of amazing photographers to capture the spirit of Rêve over the years: Cara Slifka, Meredith Perdue, Abbey Hybl, Cait Bourgault, Rebecca Drouin, Courtney Elizabeth, Meredith Brockington, and Carley Rudd.
They all did a tremendous job and were very fun to work with.
Can I work at Rêve Cycling Studio?
Please contact info@revecyclingstudio.com for more information about joining our team. We will put you on our circulation list for upcoming hiring efforts!
Questions or comments?
We always appreciate your feedback — it allows our studio to be the best it can be! You can write to us anytime at wehearyoureve@revecyclingstudio.com with your questions and comments. We’d love to know what’s on your mind.
